The 5 best home health care services in London that actually make life easier
Life gets hectic, and sometimes that means making tough choices. Sometimes you can’t spend as much time with family or care for them as you’d like, especially when work takes over.
But just because you’re busy doesn’t mean your loved ones have to go without care, especially in serious situations like Alzheimer’s or other health conditions.
There are plenty of home care options, and we’ve done the legwork to find the ones that really stand out.
After checking client feedback and seeing what services they actually offer, here are our picks for the best home health care services in London.
How much do home health care services cost in London?
Home health care services in London typically cost £25–£35 per hour for regular visits. For stay-in care around the clock, prices are usually £1,000–£1,200+ per week. The final price varies depending on the complexity of care and whether services are provided through an agency or independently.
1. Right at Home
Address: 364 Queens Ave
Phone: +1 226-212-0001
Business hours:
- Monday to Sunday: Open 24 hours
Right at Home does more than just the basics, and that’s exactly why they’re on our list of best home health care services in London. They lean heavily into more complex care, especially for conditions like Alzheimer’s, Parkinson’s, and diabetes.
They support seniors and adults with disabilities with both non-medical and medical care. This can mean everyday help like bathing, grooming, errands, and companionship.
For nursing services, they do medication management, post-surgery support, and dementia care. They even help hospice and end-of-life care.
Clients seemed satisfied with the level of care the caregivers provided. They also appreciate that the caregivers give thoughtful advice, help them choose medical supplies, and offer phone guidance without charging for it.
They’re very calm and respectful. Families mention that schedule changes and questions are handled quickly too.
We just wish they were more transparent with their pricing.
Some clients wish costs were clearer from the start, especially when they’re trying to compare different providers.
She listens carefully to what we need each visit
“Laura Johnston from Right at Home comes to our rescue every month to care for our feet and toenails. she does an amazing job. She is gentle, thorough, and very respectful, and she listens carefully to what we need each visit. We feel safer, more comfortable and well cared for and more informed each visit because of her, and we are very grateful for her kindness and professionalism.”
Sylvia Parsons, Google review
I don’t know what I would have done without this service
“I’m thankful for Right at home for this service ,they have helped my tremendously. Esther my psw is a god sent since she has come to help me my life has gotten easier she helps me with everything without complaints. I dont know what I would have done without this service. Thank you Esther and Right at Home for your service.”
Leila Moussa, Google review
2. Cavendish Homecare Professionals
Address: 1 Royal Exchange
Phone: +44 20-3008-5210
Business hours:
- Monday to Sunday: Open 24 hours
Cavendish Homecare Professionals is a nurse-led service built for situations where things feel emotional or medically complex.
They’re fully Care Quality Commission (CQC)-regulated. The carers and nurses are carefully screened and properly trained.
They cover a lot under the home health care umbrella, like live-in care, palliative care, and end-of-life support.
Some of their proper nursing care includes wound dressing, catheter and stoma care, and IV medication support.
It puts them a step above agencies that mainly focus on companionship or light personal care.
We also liked how they handle short-notice situations. More than one family mentioned Cavendish stepping in quickly when palliative care was suddenly needed.
From what we gathered, every client has a dedicated nurse manager. They’ll be the ones who create and update care plans, stay in touch with families, and coordinate with doctors and hospitals.
That said, there are a few feedback mentioning pricing clarity as a downside.
A client felt the care was excellent, but wished the costs had been explained more clearly from the start.
The service overall was first-class and really helped make everything easier
“The team at Cavendish Homecare were great at finding us Aileen at very short notice. She was reliable, always on time, and provided excellent nursing care. The service overall was first-class and really helped make everything easier.”
Andy Alderson, Google review
We are so grateful to have found this excellent team
“The team at Cavendish Homecare were able to find us a nurse at short notice who was not only highly trained and competent but kind and extremely hard working. Because of her care all of us were able to get the rest we needed and, because of her wealth of knowledge, able to feel better about what was going on and what we needed to do. We are so grateful to have found this excellent team”
Kellie Symons, Google review
3. Walfinch Home Care
Address: Suite 9, 25-27 Heath St
Phone: +44 20-3963-9306
Business hours:
- Monday to Friday: 9 AM – 5 PM
- Saturday to Sunday: Closed
What makes Walfinch Home Care interesting to us is how they match carers to clients based on interests.
This means their team can keep clients engaged. It’s also about conversation, hobbies, and gentle outings.
It makes a big difference, especially for older adults who are still active or in the early stages of dementia.
One client experience summed this up. The family talked about their 88-year-old dad, who’s still mobile and social but struggling more with cooking and memory.
Walfinch’s live-in care gave them peace of mind without disrupting his life. He stayed in his home and didn’t miss medication or appointments. He had proper companionship, not just supervision.
They cover all the basics, like personal care, medication support, and meal prep. In addition, they also offer overnight care and dementia and Alzheimer’s support. They also provide complex care like PEG feeds.
However, they’re not the cheapest option out there. They’re a bit more expensive than the other options we’ve looked into.
They provide a wonderful support
“Walfinch Home Care Hampstead and Camden provides a wonderful support and help not only to my elderly mom, but also to me and my family. We are often abroad, I am not able to visit her regularly, and that was causing lots of stress to all of us. After I found Steve Elliott and his team my mom’s quality of life changed dramatically and I am not worry that she will go to bed hungry or will miss a doctor’s appointment any more. I highly recommend their services and want to say big thank you for the great job that the whole team does.”
Kristina Vladova, Google review
The carers were thoughtful and sensitive
“Excellent service from Steve at Walfinch. The care for Dad was kind and attentive. The carers were thoughtful and sensitive and we felt secure that Dad was receiving very good care. Also Steve was very flexible and this helped a great deal. Thank you Walfinch for offering such a great service.”
Hannah Franks, Google review
4. Bluebird Care Westminster & City of London
Address: 77 Ashmill St
Phone: +44 20-7976-6163
Business hours:
- Monday to Friday: 8:30 AM – 5 PM
- Saturday to Sunday: Closed
Bluebird Care’s standout quality is the quality of their carers. They underwent training beyond standard requirements to support complex needs like dementia, stroke recovery, and other specialised needs.
Carers are trained nationally but matched locally. Families are also involved in co-creating personalised care plans.
With this, clients won’t get a standard package. They’ll get support tailored to their loved one.
We really love how flexible their options are. There are short hourly visits to full-time live-in support.
We even heard some stories about older couples getting care from them. They’re a strong alternative to moving into a care home.
A family also appreciated the OpenPASS app, which provides real-time updates from carers.
On the flip side, some carers have mentioned that management scheduling can be a challenge. In certain cases, visits ran late or became less reliable as the business grew.
A company that really cares about their clients
“A company that really cares about their clients, and works with you to find the best carers. I have had many follow-up calls and in-person meetings to ensure I am getting my own needs met. When a carer is not a good fit, Bluebird are proactive in changing them for the right person. It is what all care companies should be, and my carers are fab.”
Khloe Rowley, Google review
The Bluebird service was exemplary
“I only needed minimal care (an hour a day) for about one month, but the Bluebird service was exemplary. A representative came to see me in the nursing Home to discuss my needs and then also, very generously, accompanied me home from there. Then daily an extremely helpful and positive carer (not always the same person) arrived to help me for an hour each morning – it was exactly what I needed, and the carers couldn’t have been nicer. I couldn’t recommend them more highly”
Jon Bourne, Google review
5. Live-in Care Direct
Address: 86-90 Paul St
Phone: +44 800 368 8558
Business hours:
- Monday to Sunday: 8 AM – 11 PM
Live-in Care Direct is all about helping elderly loved ones stay safe, happy, and independent at home.
Unlike a lot of care providers that focus only on visiting care or residential homes, they specialise in full live-in care. Routines can then stay flexible and home-based.
They offer a full range of services. They can provide live-in care, visiting care, night-time care, and even palliative care.
We also liked that their team has specialist expertise in conditions like dementia, Alzheimer’s, Parkinson’s, cancer, and more serious illnesses.
Their carers are experienced and carefully vetted too. They personally match clients whenever possible.
Families often mentioned the human touch behind the care. One family shared how the carers made their father feel truly valued and listened too.
They also stood out to us because of their straightforward and transparent pricing. Most of the services we’ve looked into didn’t actually provide this.
That said, there were some reports about occasional lateness in some visits.
I really felt understood and supported in my search for care
“Live-in Care Direct were recommended to us when we were looking for care for my parents. Jason has been absolutely wonderful, with the information he has sent me, his friendly and efficient communication and the understanding he has shown of how difficult this time can be. I really felt understood and supported in my search for care. Thank you so much.”
Karen Williams, Google review
We were so lucky to be recommended Live-In Care Direct
“We were so lucky to be recommended Live-In Care Direct. From the start, Jason’s advice, communications and willingness to listen and understand the care needs of my 98 year old mum were fantastic and extremely comforting in helping make such a personal decision. The home care provided to mum allowed her to come out of the care home she had gone into over the winter and return to her much loved home for the last year of her life…”
Jim Henderson, Google review