Skip limescale buildup with these 5 best water softeners in Newcastle, UK
Cloudy shower screens, chalky taps, and dry skin? All these and one culprit, your hard water. You might not notice the effects of hard water, but sooner or later, that minor inconvenience can affect your appliance and plumbing.
Such issues can easily be solved by water softeners. But the question is, who do you trust when it comes to the right product and installation? Or if you need repairs, who do you call for servicing?
To help you find a good system and technicians, we reviewed the companies with the best water softeners in Newcastle, UK.
Below are the providers that met our standards when it comes to reputation, offerings, and customer feedback.
How much does a water softener in Newcastle, UK, cost?
A water softener in Newcastle, UK, costs between £700 and £1100+ for the product and installation. Basic units are cheaper compared to premium twin-tanks. The complexity of plumbing also dictates the final pricing for installation and servicing.
1. Culligan Harvey Water Softeners
Address: Hipley St, Old Woking, Woking
Contact Details: 01483753404
Operating Hours:
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday: 8:30 AM – 12:30 PM
Culligan Harvey Water Softeners is one of the easiest companies for us to come across due to its non-electric twin-cylinder systems.
Not to mention that they’re also one of the UK’s most recognised premium water softener brands, highlighting their strong reputation. We can’t just miss them since they’re everywhere online.
They’re famous for a reason, and it’s because of their straightforward systems. We find their water softeners a great fit for everyday homeowners. Their products are ideal for those who want continuous soft water without complicated settings.
They also offer systems with compact designs, which is a big plus since not every home has a huge utility space.
Another thing worth mentioning is their great service. Many customers mentioned smooth installation experiences and professional engineers. This justifies the premium feel of their brand.
However, since they’re a premium brand, expect that their pricing is also on the higher side. We also noticed some reports that their team can be a little pushy at times.
Polite and friendly installer
“Ben installed our water softener and did a fantastic job. He was polite, friendly, and took the time to explain everything clearly. He worked hard and was very conscientious, making sure nothing was rushed or overlooked. The installation was tidy, professional, and done to a high standard. We’re really pleased with the service and wouldn’t hesitate to recommend him.”
-Mr. Nikita Naran, Google Review
Professional service
“I had a fantastic experience with Mark Steadman. He installed a new water softener at my home, and the whole process was smooth from start to finish. He arrived on time, explained everything clearly, and worked efficiently without cutting any corners. The installation was neat and tidy, and he even took the time to show me how to maintain and operate the system properly.
It’s rare to find someone this professional and courteous — the water quality difference was noticeable right away! I’d definitely recommend Mark to anyone looking for reliable plumbing work done right the first time.”
-Mr. Alekh Khanolkar, Google Review
2. Pure Water People
Address: Unit 1, 38 Midland Rd, Bristol
Contact Details: 0117 910 9988
Operating Hours:
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
If there’s one thing that Pure Water People shines through, it’s their whole-house water treatment packages. This includes softeners, filtration, and chemical removal systems.
With that, we see Pure Water People more like a complete water quality company compared to a standard water softener installer.
The good news about that? You don’t have to hop on different companies because Pure Water People can provide an all-in-one setup for your household.
Also, they’re an independent supplier with multiple brands available. That gives customers the flexibility to choose a system depending on their setup and budget.
Their in-house installation and servicing is another plus since it ensures consistency in their service quality.
Their technicians are also organised and efficient. Clients note that their installers handle the installation properly, showing the skills of a real plumber in Newcastle.
The only thing to take note of is that their services may be a bit too much for those who just want basic water softener services quickly.
Efficient water softener installation
“The team at Pure Water People were professional from start to finish. The installation of my water softener was carried out efficiently, with minimal disruption, and everything was left clean and tidy. The technician explained the system clearly and made sure I was comfortable with its use. I’ve already noticed an improvement in water quality. Overall, a smooth and reliable service — highly recommended.”
-Mr. Chris Dimou, Google Review
Excelent engineer
“We recently had our Aquatec water system serviced by Mike. He is an excellent engineer as well as being knowledgeable and pleasant. We can highly recommend this water softening system by the pure water people. The water is definitely more palatable.”
-Ms. Wendy Hills, Google Review
3. UK Water Softeners
Address: Unit 1, Sunfield Business Park, New Mill Rd, Finchampstead, Wokingham
Contact Details: 01276 27924
Operating Hours:
- Monday, Tuesday, Wednesday, Friday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 2:30 PM
- Saturday: 9:00 AM – 1:00 PM
UK Water Softeners deserve a spot on our list because they have a wide range of water softener brands and models, giving clients flexibility to choose.
They don’t try to sell or push one specific brand to their clients, which reflects their more customer-focused approach. From budget-friendly systems to premium models, they have a nice variety of offerings.
We also appreciate that they help customers compare brands and systems so they can decide wisely. Not all companies are committed to guiding their clients, especially if they have a specific brand they want to upsell.
Aside from their great products, their installation is also quick with professional installers. Clients mentioned that even before the installation, the team gave a clear time and date. That shows their organisation and how they respect their clients’ time.
The slight downside is that they have less brand recognition. They’re not that well-known compared with other providers with a nationwide reputation.
Reliable and friendly service
“softener installer by the team, excellent service. We continue to have our salts delivered by James from the team. Reliable, friendly and careful when delivering to a safe place. Pricing is competitive and saves a journey to pick up in the car”
-Mr. Andrew D, Google Review
Fantastic customer experience
“A fantastic Customer Experience with UK Water Softeners. I had a water softener installed on Friday. From the very clear, friendly sales pitch to the clear communication regarding time/date for and then actual installation, it was faultless. This is what you call great Customer Service. I was originally going to get an installation from another well known company and they were beyond awful. Please please use this company for your water softener needs, highly recommended!”
-Ms. Nina B12, Google Review
4. Fountain Filters
Address: Strowger House, Ind. Est, Sandy Lane, Newburn
Contact Details: +441352838281
Operating Hours: Monday – Friday: 10:00 AM – 4:00 PM
We found Fountain Filters from a colleague who’s a repeat client of theirs. That gave us confidence before even exploring their services.
Turns out, Fountain Filters don’t just sell water softeners; they also handle replacement filtration parts and offer ongoing maintenance support. With this, they’re a great option if you don’t want to replace your whole system every time there’s an issue.
They’re not a huge brand either, but there’s a good thing about that. That means their service is more personal and direct.
In fact, clients shared that you can talk to them without rushing and without that scripted sales talk. This is very helpful if you’re trying to understand installation or maintenance.
Other strong points they have are their fair pricing, with clients noting that it’s reasonable without those overpriced packages of other providers. Their responsiveness is also worth highlighting. They’re quick to reply and easy to deal with throughout.
On the flip side, they don’t have the same showroom as other competitors.
Impressive service
“I purchased a Stratus 3- way tap from yourselves last week. I was very impressed with the fast despatch and delivery. Your prices are also VERY competitive. Just goes to show that it pays off to hunt around for the most competitive price. The company which was installing my Water Softener and Reverse Osmosis drinking system wanted to charge almost £180.00 more for the same item!
Thank you Fountain Filters. I would shop with you again”
-Mr. Matthew Stirling, Google Review
Great product
“So far so good! We live in a hard water area, and were advised to fit a water softener at a cost of around £2000! Way over our budget, but a bit of research threw up the fountain-filters doby whole house system, dealing with the hard water and limescale issues at a fraction of that price! After liaising with our plumber, we bought one and had it fitted.
The result, after less than a week, is already no limescale in the kettle, and now we have bubbles in the washing up water, and bubbles from the shampoo in the shower…..not something we had with the untreated water! Also, the water is definitely clearer and much nicer to drink from the tap!
Early days, but first impressions are that it’s a super product that does a great job! Thanks!”
-Ms. Jacqueline Holmes, Google Review
5. North East Water Softeners
Address: Unit W1, Venture Court The Innovation Centre, Hartlepool
Contact Details: +441429872522
Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM
North East Water Softeners is one of those local companies offering Harvey-compatible and TwinTec systems at a more competitive price.
They’re a great option if you want to install such well-known systems without paying premium-brand prices.
That gives us the conclusion that they don’t try to compete with larger providers. Instead, they’re into providing a practical and local service for their clients so they can still afford quality systems.
Aside from providing a localised service, their familiarity with the North East’s water conditions is what sets them apart.
You can tell they’ve worked with countless homes and limescale issues based on how well they answer questions and give specific advice, not just generic ones.
As for their services, they install and repair water softener systems. Customers mentioned that their technicians are skilled and brought their system back to life after repairing it.
They also have responsive customer service, with a client sharing that she only emailed the company and was able to order the product.
The only thing to take note of is its size. They’re a smaller company, so there’s no nationwide structure or resources like the other providers.
Prompt response
“Had a water softener and a drinking water filter system installed by North East Water Softeners a few years ago and have been very pleased with these products. When I need to order salt or a new filter I email the company and always get a prompt response and fast free delivery. Excellent service.”
-Ms. Elaine Gell, Google Review
First class service
“They were called out to repair our water softener. The person who came was first class, and we can’t praise him enough. It is working again like new. If you are thinking of purchasing a water softener, then look no further than this company, you won’t be disappointed.”
-Mr. Ian Douglas, Google Review